Preston Smith Plumbing Experts

"1st time calling Cotten City Plumbing.... but they went above & beyond my expectations !! And so Happy 😊 I did Super nice employees they were awesome !!! Thanks so much"

"They were on time and did a great job."

"Got the clog cleared and made sure everything was running smoothly"

"We really enjoyed using F3 Plumbing, Heating & Cooling. Dalton was great! He communicated well and has a great sense of integrity. I originally contacted him for a quote on an entirely new unit as we had been told by two other companies that we needed one. When he came to visit, he advised he could fix the unit for much less than the cost of a brand new unit. He could have easily sold us on a new unit, but instead he chose to do the right thing. He had an incredibly fast response time. We a grateful!"

"Cody is truly amazing! I needed help. I was by myself and didn't understand the full process of what I was trying to do. He showed up and was professional, kind and knew his stuff. F3 had a customer for life. Oh, and the price was extremely fair!! You will not regret using F3 and I'm confident you'll be a customer for life as well. I've used them for my A/C issues and now my plumbing. Thank you F3."

"Affordable, Prompt, Courteous, and Excellent Work. Cody did a great job. Thanks Cotton City Plumbing!"

"F3 is the best plumbing company. They are professional, quick to respond and do a fantastic job.Their prices for their services are great. They treat you like family."

"We called F3 Plumbing for an emergency water heater replacement. They got us on their schedule immediately and arrived early. Cody was very professional and respectful. We are very satisfied with the price and the quality of service. I'd highly recommend F3 Plumbing in Lubbock, Texas."

"F3 Plumbing did a great job when they did the repairs on my shower. I will definitely use them again the next time I need any plumbing repairs done."

"Perfect timing - I called in late and had an appointment next am 50 miles away! Dealt with Cody and Shawn.. great customer service and response time!!"

"Great workmanship, on-time, and very professional."

"Communication and knowledge were excellent! They installed a new water heater for me when mine went out, and they even added a sink to the garage! I would recommend Cotton City Plumbing to anyone needing plumbing services!"

"Excellent service!! Prompt!! Friendly!!"

"Dalton is knowledgeable and skilled with all things AC. He was in time and left my ac area cleaner than he found it. Our new AC unit is quiet and very efficient."

"Cody with Cotton City Plumbing was super helpful and put my mind at ease about the health of my plumbing! Thanks Cody!!"

"Great service techs. They know what they are doing. Very polite and friendly. Thank you"

"Flatland Heating & Cooling provided A+ service! They were super quick to respond and completed the work in no time. They were also sure to education and explain the issue. I'd recommend them to anyone! Great work!"

"Terrific guys!"

"Friendly Staff! I was having a hard time finding anyone that would come and help me and these guys showed up and saved the day !! Great pricing as well, will recomend to everyone."

"Cody and his professionalism are unmatched. He answered a text at 7am, was at the house by 2 and out by 2:30. Friendly, prompt, and extremely reliable. I will refer him to anyone looking or that has a need for a plumber. Thank you again Cody!"

"Great service, very responsive and they always make sure to clearly explain what the issue was/what they've done to fix it"

"Cotton City Plumbing came out to replace our entire sewer line. They were to quick to get us scheduled (just before Christmas) and got our plumbing back up and running in 1 day. We were thankful for the fast service because we had family coming in for the holiday. They were easy to communicate with as well. We would highly recommend these guys at Cotton City Plumbing."

"They saved me 4k. Thanx"

"The service techs were prompt and professional. They were also friendly and willing to explain things to me. I will definitely recommend them to friends and family."

"Once again, Cody, Sean, and their team were quick, clean, and professional. They were also pleasant and courteous. On top of that, they are honest and have great integrity. I highly recommend F3 Plumbing. If someone is looking for supreme plumbing service, DO NOT hesitate giving them a call!!!"

"I have seen Cody grow his business with success. He is responsive and is very professional. I highly recommend him for all your plumbing needs."

"F3 plumbing needs to be everyone's first call when in need! Very professional, honest, fair pricing, and prompt. They made a bad situation much more manageable. Thank you!"

"Nice and professional. Quickly got the job done. Would recommend"

"F3 plumbing is absolutely fantastic. Cody is so professional. And he is quick to respond to our plumbing needs! He is honest, and he ensures that you get the best bang for your buck! We will most definitely continue to use their services!"

"Very happy with Flatland and Mr. Dalton Privett. Our family used his services twice within an year. He responds quickly to requests, and makes his appointments responsibly and with respect of the client's time. He will walk you through what's wrong and the things that need attention before doing anything. His pricing is reasonable and our family trusts his expertise and the quality of his work. Flatland Heating and Cooling is our HVAC provider and we will gladly continue recommending their services to others."

"I was recommended Flatland by a veterans group that I belong to. What else can be said that othe 5 ☆ reviews have not alreadysaid? Dalton was professional and friendly. He did not try to upsale anything and gave me his honest opinion regarding my ac unit. Will definitely call them again I need anymore work done."

"A bit pricey but i suppose everything is these days. Cody was prompt and got the job done. Thanks F3 Plumbing!"

"Great Guy's Don't mind explaining to u and answering questions ,great attitude and did a great job"

"Fabulous service response and did a great job. I will definitely use F3 anytime I have plumbing needs! :)"

"Great crew! Great service!"

"Very professional team .They spend ample time in explaining the issue and tell us the right solution .very friendly team"

"I have been dealing with Cody, at F3 Plumbing for the last couple of years. Cody, and his guys are great. On time professional, cleans up after the job etc. Cody, prices are reasonable and he does great work. Most importantly to me is having someone to call and they answer, and or call you back in a timely manner. With F3 Plumbing you definitely have that and some."

"Dalton installed 2 mini splits in my home shop and it is the most comfortable shop I’ve ever stepped foot into. We just added 2k sqft of comfortable living space by having the shop heated and cooled. The quality and customer service are top notch. Highly recommended!"

"Excellent service! Friendly, personable, and very professional. I was very happy with everything."

"If you’re looking for someone who will give you honest prices, great customer service, and have excellent knowledge of the issue at hand, this is your place! F3 will always be my go-to for plumbing!"

"F3 Plumbing was great to work with! Great communication and took care of our plumbing needs in a timely matter! Great company."

"Best plumbing service provider in the Lubbock and surrounding area. Won't catch me using anyone else! Always quick, precise, and friendly."

"Great service and fast"

"They did a great job! Price was competitive and it was the same day service. So thankful for them!"

"Very, very good! Mr. Ruben Rodriguez (from Cotton City Plumbing) was very professional and punctual and found the problem rather quickly! Since the work was still under warranty, we did not need to pay extra. Thank you Mr Rodriguez!!"

"My technicians were great and very happy with my repair of the toilet. I will be using them again for future plumbing issues. Thanks!🤩"

"I called Dalton on a Saturday morning very early to fix my heater. He responded to me very quickly and was to my house in Wolfforth within an hour. Fixed the problem quickly and it’s working great. I would recommend Flatland to anyone. Very professional and prompt."

"Cotton City was able to help get me fixed up and in a timely manner. Ruben was professional and answered any questions I may have had. Dont hesitate to give them a holler if in need of a plumber you can trust."

"Cody came out and did a great job replacing a hose bib at my house."

"Excellent"

"Wow!!! Just bought a house and went to turn on the ac an no cold air. Called Flatland at 10am and Dalton said he could be here at 130! Wamm! Bamm! He had the problem diagnosed before 2! He fixed the issue but unfortunately there was no gas in the lines. I know what you’re thinking “ha they got this guy!” But he kindly took me and demonstrated that there was no gas. Dalton is a trustworthy dude. And when I say that I mean I would trust him with my sister!!! Him and Garrett went above and beyond to get the job done. He was more than willing to answer my questions. So if you want a job done right the first time all the time call this guy!!! I mean there is a reason why they have 5 star rating."

"Great service and very thorough. I highly recommend for all of your plumbing needs."

"I used Flatland for an issue I was having with my thermostat and inconsistent heating/cooling throughout my house. They were able to replace a very outdated thermostat, help me set it up and connect to my phone along with making adjustments to my system by putting dampers on my vents to create a consistent flow of air throughout the house. Flatland H&C made me feel very informed on what was wrong and what needed to be done to correct the issues in my system and not a bunch of fluff in order to make a sale. Dalton earned my trust by being honest with me and understanding my budget as well. He was very knowledgeable and will have my business moving forward. Highly recommend!"

"Cody was on-time, efficient, and great to work with! Highly recommend F3 Plumbing!"

"Kind & professional service."

"Outstanding customer service and extremely professional work. Cody never gave up on a unique situation and in the end was able to install the perfect piece in the fireplace. Rest of the piping was expertly laid, as well. Highly recommend Cody and his crew."

"F3 plumbing came to me after a busted pipe. They found the leak, repaired the pipe and I was able to turn my water back on in less than 12 hours from the pipe bursting. My pipe busted at 9PM."

"Working with Ruben was great. He was on time, respectful, and communicated with me for every step. I would happily use Cotton City Plumbing again."

"These guys have serviced multiple of my properties. Communicated well, took notes and pictures and fixed all my issues! Great services provided"

"Dalton was fabulous! He came out in the rain , he was timely and explained everything in great detail! I will highly recommend him to everyone!"

"Considering the date and time of the event, which happened on Friday after 4pm, they were great. came out and checked it that evening and came back on Sunday to find exact location, and had it completed before noon on Monday!"

"Really great guys. And the best I can say is a trustful company. I will use them again."

"Our hot water heater went out and this team was able to do a same day replacement. The team was super nice, didn’t leave any mess and had better customer service than the rest of the companies we’ve used in the past! I highly recommend them!"

"Delighted to have found F3! Quick same day service, in a few hours new hot water heater installation completed. Shawn was great! Friendly knowledgeable."

"GREAT Service! Highly recommend."

"F3 Plumbing did an excellent job."

"F3 was a group company to service some plumbing issue at our house. They were quick, and extremely courageous. I would highly recommend them."

"Fast, professional, and great communication. They had my new hot water heater installed and running in just a few hours. 10/10 recommend for anyone needing quick, quality service."

"Nice, polite and fast service."

"Super quick and nice service!"

"Very professional! On time! Explained everything very well, would recommend and would definitely use service in the future."

"I got a quote so I knew what I was paying upfront. A text which identified the two guys coming with their pictures, that they were on way and a map of where they were coming from. Guys were polite, listened to what we had already done. They got on the roof and got it done. Quick in and out. It's nice to have good efficient service! Another company was going to charge me almost double."

"Can’t say enough about Dalton and his team. Very professional and high quality work. Give them a call!"

"Very fast and professional. Absolutely reccomend."

"Very satisfied with the professional service Dalton provided for me and taking time out to explain everything he did and also answer all the questions I had."

"Cotton city plumbing fixed me up and gave me peace of mind for a fair and honest price!"

"These guys are awesome! Showed up ahead of schedule and explained everything that would take place. Once started the technician explained that the exhaust was completely clean. Once finished, they charged me nothing, not even allowing me to pay a fee for the call. Will use them again!!! If you have any HVAC/Duct needs, look no further!"

"Cody’s team at Cotton City Plumbing are always very courteous and professional. I used them before and scheduled service again, it was completed in a timely manner. I would definitely recommend this company for all of your plumbing needs. Always fair and honest."

"I really appreciate cotton city plumbing come out. I had a stuck drain snake that I broke off in the drain and they got it out in minutes. I called 3 other companies and no one would help. Thank you again cotton city plumbing."

"I’ve used F3 multiple times now. Prompt service, good guys, and quality work."

"Very professional and and great service"

"Cotton City Plumbing did a great job for us. Major plumbing issues are always stressful and they were very helpful through the whole process."

"Absolute 5 star service and I’d give 10 stars if I could!! I own a therapy clinic and one of our learners flushed something down the toilet. Cotton City Plumbing answered our SOS distress call right away and had us back up and running with no interruptions to our therapy day. Professional, polite and very reasonably priced. Will definitely have them on speed dial as our go to plumber for our business."

"I have a home warranty and my water heater was acting up. The warranty company picked F3 Plumbing to come fix it. He came by to look at it and needed to get a part for the job. Went grabbed the part quickly and finished fixing it. He was respectful, nice and explained everything to me. Highly recommend!"

"Came out the day I called and they fixed my issue"

"Great communication!! Shawn gave me tips for preventative plumbing."

"The absolute greatest plumbing services I’ve experienced and at that locally owned!! Thank you again F3 plumbing for repairing my cracked water line due to freezing temperatures, will definitely use again!!"

"Did a great job installing faucets and toilets for me in multiple bathrooms in the house. Would use again, they were great!"

"Excellent work!!! Technician was on time as scheduled, very friendly, explained issue very well, very fast. He got my AC up and running in no time. Pricing was very reasonable. Will highly recommend and I will definitely be using this company again."

"These guys are the real deal fast and friendly."

"Dalton did a great job for us! Diagnosed our problem quickly and did everything in a timely manner. Very friendly as well."

"Amazing service as always."

"The service technicians great! I definitely will use Cotton City Plumbing in the future."

"Prompt, complete, clean. Will use again."

"Dalton was so easy to work with. Our a/c quit working mid afternoon and he was at my house a little over an hour later. He was able to diagnose and resolve the issue quickly and got our a/c working like brand new. He gave us some super helpful maintenance tips and even offered to change out all of our filters in our home for us. We will definitely be using Flatland from this point on for all of our HVAC needs!"

"Great company! Very professional and on time. Install looked clean and equipment is working great. I would highly recommend this company."

"Justin was awesome! Fast, efficient and knows his stuff! Thanks again!!"

"I am so incredibly thankful for this company and especially for the expertise of Cody. This was the fourth plumber I had come out to my home, and I had received quotes as high as $20,000 to replace the majority of my plumbing. It was overwhelming and honestly very discouraging. Cody came out and within an hour had located and removed the clog. It ended up being a simple fix — no massive replacement needed. His knowledge, efficiency, and honesty saved me an enormous amount of money and stress. I am now a lifelong customer of Cotton City and cannot recommend them enough. If you want someone who will diagnose the problem correctly and treat you fairly, call them first!"

"Great service and great guys!! I would highly recommend F3 plumbing to anyone!!"

"Great job at a fair price."

"Quick and timely! Dalton and Garrett were kind and transparent with pricing. I would trust them with my home's HVAC again!"

"The plumber did an outstanding job and was good at explaining what he was going to do. He definitely went above and beyond. Thank y'all so much. I was very impressed and satisfied with their service."

"Very friendly excellent service"

"I highly recommend Cotton City Plumbing. They were quick to respond and took care of my plumbing problems. The tech was courteous, kept things neat and clean, and was clear with his explanation of the issues. Thanks, Ruben and Cotton City Plumbing!"

"F3 was pleasant to work with, he beat out everyone else’s prices and was very responsive. Although his equipment was not working the day of my appointment to get my gas lines marked, he set me up with another trusted company for a similar price which was very helpful. Any company that works hard to get your needs met regardless of the situation is a good company! Thank you F3! Update: used them again for a plumbing issue with my kitchen sink. They came next day, and fixed the issue promptly. 1/17: came out again to flush my water heater, quick service, friendly and a great price!"

"Awesome job 👏 great work."

"Cotton City Plumbing was very quick to get us on the schedule and diagnose our problem. Cody was very professional and thoroughly explained the situation. I would highly recommend using Cotton City Plumbing!"

"Excellent work! Would highly recommend! Was very punctual and got my issue resolved quickly! Thanks again Cody!"

"I had 2 other plumbers provide quotes for a soft water loop. This was the only one that knew exactly how to accommodate my request (literally within a few seconds of entering my garage) and their price was 75% lower than their competitors. They did a great job. The finished product is exactly where we discussed placing it. They will be the first plumbers I reach out to in the future."

"I can't thank Cody and F3 Plumbing enough. We recently started using them for our plumbing work orders that have come in, and they have gone above and beyond to make sure everything is taken care of in a timely manner. Our tenants have all been super thankful for how quickly their response time is. They will continue to be our first call for all of our plumbing maintenance! Thanks Cody!!"

"CODY came out to look at our hot water heater. We thought something was wrong with it. He looked at it just said we have some temperatures off a little bit, but it was working He corrected the temperatures and make sure everything was working correctly. Appreciate the honesty and not trying to overcharge me for something."

"New water line and sewer line. Great job!"

"Did great work would recommend them to anyone arrived on time reasonable price Great Job"

"Ruben and the gentleman that was with him was amazing will definitely use this company for any plumbing issue in the future"

"Great service! Thank you to the technician who made it out quickly and was able to diagnose and fix two issues in less than an hour! We were able to save our Airbnb reservations for the weekend thanks to their quick work!🙌🏻"

"Very professional service at a great price."

"I have used F3s services on several projects. Guys are top notch!"

"They were here on time, had such a good attitude professional couldn’t ask for a better plumbing company"

"I’ve been using F3 as long as I can remember and the quality and efficiency is outstanding!"

"Not only were they on time, but they were fast and sufficient and completed everything within an hour! Workers were extremely nice yet professional. 10 out of 10 and I will be using them from now on!"

"Best response time and service! They came out to our shop to assist with a leak and their staff is always so friendly! Highly recommend F3 for plumbing, heating, and cooling."

"Needed repair of a leaking toilet ring under a home warranty claim. It was difficult to find a plumber that would take the job. Cody accepted and scheduled the repair within two days."

"We love Cotton City Plumbing!! The team is great! They all work very efficiently to make sure that they are on time as scheduled. If there is a delay or change of plans, they call to keep you updated. We appreciate Cody & the Team for going above and beyond to make sure we got taken care of."

"F3 is quick, knowledgeable, and dependable. Damn good pricing too. Thank you sir"

"F3 plumbing, Heating & Cooling will be the company for us. Friendy, respectful and hard working."

"I was referred to them by my wife's co-worker. It was the best decision I made when asking for help. I am new to the Texas panhandle and I know no one. My A/C had issues and F3 was professional, on time, quick, but most importantly, they were honest and had immense integrity! Upfront, no secrets, and explained everything. I will always go back to them and I will use no one else. They have a customer for life!"

"When we needed a new AC unit I got a couple of different quotes from local small businesses. Knowing how many small businesses continue to struggle post Covid, we wanted to do our part to help the little guy. Dalton's quote was the best value for the money. Upon visiting with him a little more, we found out he was just starting out, we decided we wanted to help him with his new business. I'm very glad we did! Very professional! Anytime I've needed a question answered he's always gotten back to me right away. I would definitely recommend him! Prompt, professional, friendly service."

"Dalton and Cody are the best!"

"You will be hard pressed to find a better service than F3 plumbing provides. Professional, punctual, and prices that you just can’t beat. They are my new go-to for all of my needs!"

"Great company, great work!!"

"Got three different estimates all over 2-3 hours worth of work. F3 did it in an hour!!"

"Great guys great work , affordable and on time cant ask for much else!"

"Fast, quality and friendly service for our home and office. AAA+."

"Absolutely amazing. Service and quality is beyond anyone we’ve used before. Same day service and a quick install for a brand new mini split unit. Went above and beyond."

"F3's crew finished their previous job earlier and actually called to make sure it was ok to come early. They came earlier than originally scheduled and was very efficient in taking care of my problem."

"This company always comes through for all of my personal needs as well as my clients! Can not reccomend them enough!"

"Cody with F3 plumbing was the best! I called about a leak in my house and he was prompt, very respectful and an all around pleasure to work with. He was transparent about pricing and made the whole process a breeze. I can’t recommend F3 Plumbing enough!"

"Very professional, honest, quick. Came out late notice! Would higly recommend."

"The F3 plumbing crew were timely and precise in replacing my outdoor water faucets. I had 2 replaced on the side of my brick home, and they knocked them both out in about 30 minutes! Will definitely be using them in the future for any work I need done."

"F3 was so great to work with. They will be the HVAC company I’ll call for here on."

"Very professional and family oriented. Quick and knowledgeable, very friendly guys. Will definitely be happy to have them out again if needed."

"Would highly recommend"

"We loved Flatland service they are fairly priced, professional, respectful and have fast services. Dalton had our AC fixed in less than 30 minutes and it only cost us $200 VS other companies we have used in the past that we had issues with and changed more. We would definitely use there services again."

"I had an issue with my water heater and everything was taken care of right away. They were awesome!!"

"Quick response and very professional service. Highly recommend."

"Excellent, professional communication and service with Dalton and his crew! Very upfront with pricing and the unit options along with explaining the details of one unit over another regarding my home's needs. Thank you!"

"Most professional plumbing service I've ever dealt with. Would not go anywhere else!"

"F3 plumbing heating and cooling did an awesome job replacing our sewer line and cleaned up everything we give them 5 star thanks so much Cody Mr Molina and Mrs Molina very happy with the work"

"Cody is Very personable and got the job done fast and efficiently"

"Cody is courteous, knowledgeable, and has an incredible work ethic. He takes care of his customers like family."

"They were quick, professional, friendly, and got the job done well!"

"I would recommend Flatland to anyone. They came in to my home and found the problem quickly. He was so professional and very prepared for all my needs. Thank you for completing my a/c repairs so perfectly!"

"Dalton was great to work with. He had me fixed up quickly! I definitely will be a repeat customer!"

"You guys deff deserve 5 stars!! Thanks so much for taking care of us!! Will deff recommend you guys to everyone!"

"Dalton and his team went above and beyond our expectations. We weren't sure what exactly was needed in our shop, but he came to the rescue and helped us escape from this summer heat. You can't go wrong choosing these guys!!"

"When I ran into a plumbing issue, I called F3 Plumbing for help. They responded very quickly and solved my issue! Excellent customer service and great pricing! I’ll be using F3 Plumbing exclusively going forward!"

"Spoke with Cody about our hard water issues with our water well. We did not want to go through the hassle of a complete water softener system with salts. Cody did some research, and was able to provide us with an eco and maintenance free solution for our water well. He kept us informed about a parts delay and came out and got us fixed up. He was very clean and thorough. We will continue to use Cody and F3 plumbing in the future!"

"Dalton was so quick to respond and explain the issue with the A\C unit. He quickly fixed the issue. The price was very reasonable for the time that he put in to the issue."

"They did absolutely awesome went above and beyond super friendly And professional! Even showed up early! Also very respectable! Grateful that they had fixed my sink! And even the other time before, when checking my heater, each employee that has come out has been above expectation!"

"Cody and his team did a great job replacing some pipes underneath the house and fixing some plumbing issues in a new investment property of mine. Will continue to use them!"

"The technician was very knowledgeable and professional . Fixed my problem promptly ."

"Dalton was great! Very professional, kind and did a really good job of explaining everything. We will use him again!"

"Cody arrived on time and he was very friendly , courteous and professional. He was attentive to details of what we needed and provided excellent customer service!"

"Great customer service with a quick response time."

"I called F3 after my AC unit completely stopped working. Dalton got us on their schedule immediately. My home was extremely HOT! We are now ready for the west texas heat. Dalton went above and beyond. I highly recommend F3 Plumbing Heating & Cooling!"

"Came out and fixed the problem in no time! Very nice and explained the problem and steps to correct it! Very nice!"

"F3 Plumbing came to our rescue when we had an unknown plumbing leak at our house. Cody was thorough in his assessment and quick to detect the issue & solve it. We would recommend him & his team to anyone!"

"Called Cody about a new house I was building my mom and he came out and installed all the new pipes and water heater. His crew did a good job. Thank you"

"Showed up within a few hours of receiving the job and completed the work quickly and left the area cleaner than they found it. Highly recommended"

"You guys did a great job with prompt service."

"Very responsive, extremely professional, worked with my time availability, and did an excellent job!"

"I have used them two times in as many years. They are great. Cody fixed the problem. Ashley spoke to me a couple of times to make sure everything was done."

"F3 Plumbing, Heating & Cooling was quick to respond .They have done a marvelous job with our plumbing and fixing our ac ! Thank you F3 Plumbing , Heating & Cooling!"

"They showed up a little bit before they were supposed to be here. The repair was timely fairly priced. They did a great job!"

"Very professional, responsive, polite, and easy to work with.I went through my home warranty insurance which can be difficult but they made the trip to my house 3 times to get the job done. Appreciate all of the efforts and wonderful customer service."

"Very quick and excellent work"

"Excellent Service! Very reasonably priced. Options for financing new system was a life saver. Would highly recommend them!"

"We had problems in our kids bathroom, and we called another company out and they priced us something outrageous, that included ripping up parts of my floor and a huge hassle for our family. We called Cody and he was able to get someone over the next day and the problem was fixed at a fraction of the cost. The technician worked until he figured it out and got my kids bathroom working again. I will always call F3 now anytime we have a plumbing issue."

"I gave Cody Ferris one call and that's all it took. He was prompt, courteous, and professional. I would definitely recommend Cody with F3 Plumbing and his crew for all your plumbing needs."

"They have been to my house twice, my tech is always amazingly nice and professional"

"F3 Plumbing is the one to call! I had a drain problem that other companies couldn’t figure out. Called Cody and an hour or so later our problem was fixed. My sister was having similar issues and had called two different plumbing companies to attempt a fix. Both said they could only fix with lots of money and major overhaul. I told her to call F3…problem solved in short order. No big money or major overhaul needed. Just a smart plumber that will take the time to problem solve. F3 cares about the customer! Give them a call…I will never call anyone else!!! 3/6/24: So, this time we needed them to diagnose a problem with low pressure and inconsistent hot water. No problem for F3!!"

"They are awesome! Highly recommended thank Dalton!"

"Knowledgeable, nice, great service."

"Cody with Cotton City Plumbing installed our water heater. He is very professional, friendly and prompt. We will continue to call Cotton City with our plumbing needs."

"Real great experience!"

"F3 always takes care of my needs! They offer great prices and an even great service!"

"Cody and his team were great! Our water heater broke and they came to fix it right away. With their fair pricing and great craftsmanship, they got us taken care of right away. I'll definitely be using them with any of my plumbing needs moving forward. Thanks again!"

"Dalton was easy to with with. He came when he said he was a did the job fast and perfect. Highly recommend F3."

"We have been having an issue with our women's bathroom for months - if not years - where, without provocation, water will suddenly flood all over the floor and into the carpeted hallway! Cody came out and located what he believes to be the problem. Out of all the plumbers who've come out for this exact issue, none of them stated what Cody thinks is causing this very expensive problem. (I say 'expensive' because of all the plumber visits and carpet cleanings we have paid for over the last 2 years.) In addition, Cody was very polite and respectful, and explained everything in a way that was easy to understand. We will be receiving a quote on this "new problem" and will, without doubt, have F3 fix the problem for good."

"Replaced kitchen faucet cartridge in one of rental unit. Customer portal with photos of work done is great."

"F3 plumbing did a great job! Very professional and quick to respond. I was having an issue with my water heater not heating. They were quick to fix it and were reasonable on their price. I would highly recommend to anyone needing plumbing repairs"

""Outstanding service! This heating and cooling company went above and beyond. Punctual, professional, and efficient. My home's comfort is now in expert hands. Highly recommend!""

"Dalton was very professional and offered a reasonable price for a new HVAC system. He has a sincere concern for his clients. As it turns out, I haven't yet purchased a new unit as a quick fix the next day has worked for the time being."

"Fantastic service! He took a lot of pictures of our unit's issues so I didn't have to climb into the attic to see it. Very clear communication and knowledgeable. He has a genuine interest in HVAC and it shows. His business will definitely grow, catch him before he gets too full. Good pricing, great value. Honest, hard working, and great local business."

"Had yard hydrant repaired. Same day service, great staff."

"Fair upfront price showed up when they said they would and got my drain flowing quickly. Will definitely use them again."

"Needed a plumber for a clogged toilet and got a quick turnaround! Super responsive, professional, and affordable. If you need toilet unclogging or drain cleaning, this is the company to call."

"Great staff and quick with the work."

"Great service! Fast and precise! Thank yall for fixing my sinks leak"

"Sweet and professional young men. Thanks Justin"

"I can’t say enough good things about Cotton City Plumbing. They are reliable, efficient and very kind. Justin Thompson has been out to our property a couple times now to fix water heaters. He has done a fantastic job! This last visit he came with Ruben Rodriguez for a new water heater issue and not only did they take care of the issue in a timely manner, but they brought in 2 heavy delivery boxes that were at my front door. I didn’t ask them to bring them in! I had only mentioned that I needed to bring them in, but they were heavy (and busy mom life)! When I got home later, I found both boxes inside our house. What an incredibly nice gesture! That is the definition of going above and beyond. Thank you so much!!"

"Ruben at Cotton City Plumbing is a true professional! Showed up on time, got the job done exceptionally well, left the place spotless, and is very personable! 5/5 would recommend!"

"Outstanding team.. From the first diagnosis to work in with Fidelity home warranty services. To coming back and installing Ruben and his team did an outstanding job."

"Justin came out on a home warranty call for a plumbing stoppage. He was prompt, professional, and knowledgeable. The whole thing took less than half an hour. We are very pleased."

"Great, fast and reliable service! Tech did a great job coming out and making sure it was a job well done fixing our water heater!"

"Simple, fast, and effective. Cody Ferris's services were exceptional and outstanding! I plan on using them for all my plumbing needs!!"

"Dalton went above and beyond, to make sure my furnace was up and running, asap."

"Cody with F3 Plumbing was very courteous and professional. I used them before and scheduled service again, it was completed in a timely manner. I would definitely recommend this company for all of your plumbing needs. Always fair and honest."

"Very satisfied, would highly recommend. Ruben installed a tankless water heater for me. He was an absolute pleasure, and did a great job. The project was priced extremely fair in my opinion. Will definitely call Cotton City Plumbing for any additional needs!"

"People very friendly and knowledgeable."

"Awesome experience! Had a bathtub drain issue. Cody came in and fixed the problem without issue. F3 is a great company. Will definitely recommend and use them again. Truly great professionals."

"We have used F3 for over a year now and have had a fantastic experience for both plumbing and HVAC services. The team was professional, efficient, and transparent about pricing. They quickly resolved our plumbing issue and improved our HVAC system, leaving our home more comfortable. They are very trustworthy and I feel completely comfortable giving them the code to our house so they can do whatever works we need done while we are away for the day. Super convenient! I highly recommend F3 for reliable, top-notch service!"

"Cody was fast and efficient and helping us with our plumbing problem! So happy to have worked with this business"

"Great experience, very professional"

"Very prompt, efficient, and trustworthy! Will definitely use them again!"

"Cotton City Plumbing is very prompt, dependable, courteous and reasonable. Best plumbing experience I have ever experienced! I live 48 miles from Lubbock but they responded quickly and arrived when they said they would. Will call them again."

"Needed a repair right away. Responded to me over the weekend and had someone at the house first thing Monday morning. Highly recommend!"

"F3 did a quick diagnosis & repair of our office's A/C."

"Ruben was awesome!!! If I have problems again I will definitely be calling Cotton City Plumbing!"

"We had a water leak in our well house. I reached out to F3 Plumbing to come and give us an estimate and make the repair. They were prompt professional, and did a really good job. Highly recommend thank you Cody and your team.."

"F3 responded within a few hours of our call. The problem with our heating system was diagnosed and repaired the same day! I happily recommend F3 Plumbing, Heating & Cooling for any of your HVAC needs!"

"Ruben showed up early and quickly replaced the leaking ice maker valve with the proper sized valve on the new home I bought. Cotton City is always friendly, fast, and reliable for me and my clients that I refer them to."

"Great experience with F3 plumbing! Good communication and quality work!"

"We had a leak that started up from our water heater, and we were able to get same day service from the Cotton City Plumbing Team! Ruben & Talon were onsite within minutes of our request for assistance, and they did a phenomenal job leading us through the steps that lead to a total water heater replacement that was from start to finish a process of just 2 hours! Incredibly thankful for their knowledge and cleanliness as they completed this for our home. Thankful for a Lubbock locally owned business that carry themselves with excellence! Highly recommend!"

"They did a awesome job everyone one of them that came to install it highly recommend them thank u guys 😉thank you Ruben for giving us the great idea of the opening in the wall for easy access for the water heater"

"The technician was extremely punctual and professional. Had my issue diagnosed within minutes"

"Excellent diagnosis and repair! Prompt response and great communication. Highly recommend! Reuben was exceptional and such a delight to interact with (ask for him if he's available!)"

"Quick response, didn’t just replace my hot water heater, figured out the problem and fixed it! Ruben was so friendly and efficient! Would definitely recommend"

"Excellent service, got hot water heater up and going late on a Friday."

"F3 worked on replacing our A/C unit. Although there were issues along the way, they still respected the original quote and worked to resolve the problems. When there was necessary visit after the installation, they stood behind the work and did not ask for additional payments. We are extremely satisfied and are going to use them whenever we need reliable service. I can highly recommend them to anybody who was the A/C heating and plumbing service. Kaz"

"Perfect!! Ruben and his assistant were on time, professional, considerate and efficient. Highly recommend them!"

"Fast, courteous and professional."

"Dalton is always a consummate professional and a trusted HVAC service company!"

"Fast, professional, good price. Highly recommend."

"I called 3 companies in Lubbock and F3 plumbing was very affordable and the work was efficient and transparent in what needed to get done. Highly satisfied with the work and service. (Gas line replaced, and house brought to code)"

"Had them out three times and they are great! Fast and friendly service every time. Thanks guys."

"The service man arrived promptly and quickly surmised the situation. He was professional, friendly, but most importantly very competent."

"Amazing service! Quick to respond and quality work!"

"The professionals that completed my job were very knowledgeable, prompt and explained the job in detail to me. They also answered all of my questions without hesitation!"

"Excellent work. Efficient."

"Ruben did an awesome job. Got me back to work in no time. Very very pleasant and didn’t leave a mess. I will recommend Cotton City Plumbing to all my friends and family."

"Did great Job. When it was tough no one gave up until it was resolved. Cody was an excellent and very professional."

"They came in and installed my new kitchen sink. Did a great job and cleaned up after they were finished. Great guys, great work!"

"I am a board member for a local charity. At one of our charity houses, we have had water pressure and water heater problems for a long time. We had multiple large plumbing companies check out the issue and they all mentioned it was the water heater that was causing the pressure issues. Quotes were between $2k to $3k to replace the water heater and relocate it. Cotton City Plumbing was called out for one last chance at a better solution. After a service fee of only $160 for 1 hour of work, the problem was solved. It had nothing to do with the water heater, but they took the time to actually diagnose the problem instead of quoting a large fee for a bigger solution. We are thankful for their service since the other quotes would have still left us with the same problem after spending a ton more."

"Very professional very knowledgeable very helpful and did a great job. I will recommend anybody to use cotton City Plumbing great people."

"F3 has been absolutely outstanding for not only me personally, but also for my buyers, and my sellers since I became a Realtor. Their entire process, from scheduling to execution is seamless and truly turnkey. Dalton is incredibly solution-oriented and always goes above and beyond to ensure everything runs smoothly. His commitment to excellence and reliability is unmatched. If you’re looking for a team that consistently delivers top-tier service, F3 is the way to go!"

"The young men, Justin and Talon were very nice young men. They worked so hard and were always positive. They explained each step of the project, and cleaned up after themselves! They did the whole project in a timely manner! I would highly recommend this company!"

"Great service. Outstanding work and very professional. 10/10 would recommend."

"The employees were great at their job. I really enjoyed them"

"These guys are the absolute best! I'm in the Dallas area and do as much as I can to help my parents in Sundown. Cody has answered my every call - even after hours to schedule services for my parents. Shawn has been out on both calls and has the patience of a Saint - (mom is hard hearing and daddy has dementia) - My parents can sometimes be a handful! Mom has complimented him each time. Lets not forget that Sundown is an hour away. Thank you Cody and Shawn for everything!"

"Very professional and excellent job. Thank you."

"Cotton City Plumbing was on time and did a great job in a timely manner. I highly recommend them!"

"That always take care of my plumbing issues for a good price and they have fast service."

"Cody is always prompt and takes care of my properties! Highly recommend him!"

"Excellent service, kept us very well informed. Very polite and easy to work with. They did amazing!!"

"F3 is very fast and efficient. I could not be happier with the same day fix and friendly service. Thank you and we will definitely be return customers."

"Excellent service. Professional.Honest. Trustworthy service. Highly recommend"

"Had a hot water heater go out right at the end of its warranty period. Called Cody at F3 plumbing and he was right out to help me. Cody lead the charge to see if our water heater was still within warranty and it turned out that it was. He got a replacement and had things all better very quickly. Cody showed me a maintenance tip on my new water heater and left everything clean. He’s my new plumbing go-to man! Highly recommend."

"Very helpful and quick response! We do recommend them!"

"Great service, responsive and professional. Replaced my backflow device filter."

"They did an excellent job . Very friendly . If I had a question they would answer it ."

"Great person and was very knowledgeable. He worked in a timely manner. I will use him again in the future."

"Very professional and informative. Ruben took his time to explain what he was doing."

"Explains work and is willing to throughly answer questions. Polite and professional. Highly recommended."

"Ruben is very friendly and has done a couple repairs for us so far and it was quick and easy. If we need a plumber again, we will call them."

"Very professional and way ahead of time"

"Fast, friendly and knowledgeable service always with Ruben!!! Thanks so much"

"Great and dependable service and amazing customer courtesy"

"Professional, prompt, curtious"

"Notifications, promptness and efficiency - all things I love about F3 Plumbing! And not outrageously expensive. I highly recommend them to anyone who needs plumbing or HVAC work done!"

"Very professional and family oriented. Quick and knowledgeable, very friendly guys. Will definitely be happy to have them out again if needed."

"Ruben was very polite and efficient He replaced a motor for heat pump In spite of having to negotiate with our home warranty he acted professionally and completed the work order We would recommend them again"

"Ruben and Cody got us fixed! We have an on demand water heating system. The unit failed under the manufacturer's warranty which turned into a headache with the home warranty... Ruben and Cody cut through the red tape, got the system fixed, and got us back to hot showers and clean clothes faster than we could get dirty! Great staff. Great customer service. Couldn't ask for a better experience working with them. While I hope I don't need to see them anytime soon, when we have our next plumbing need, they will be the ones we'll call. Highly recommended!"

"Professional Service. Crew was courteous and friendly. Enjoyed having them work on our issue. Will call again when need arises"

"Technician was on time and was able to trouble shoot water heater issue. Cleaned up worksite afterwords. Overall I was very pleased Plus NO SURPRISE from original quote."

"quit and extremely informative"

"I got a quote so I knew what I was paying upfront. A text which identified the two guys coming with their pictures, that they were on way and a map of where they were coming from. Guys were polite, listened to what we had already done. They got on the roof and got it done. Quick in and out. It's nice to have good efficient service! Another company was going to charge me almost double."

"Justin and Talon were prompt, friendly, and highly professional. They worked diligently to remove the roots from our sewer line and took the time to answer all my questions, clearly explaining each step of the process. Cotton City Plumbing is dependable, reasonably priced, and delivers excellent service. I highly recommend them to anyone in need of plumbing work."

"Great job! Thermostat looks great! Very professional service!"

"Very pleased with the service Cotton City Plumbing performed, they sent confirmation about arrival time and completion, Ruben went above and beyond making sure the exchange was flawless, highly recommend Cotton City Plumbing for your needs"

"Cody came out right away! He got everything set up for his guys to install my water heater later that afternoon. Justin and Ruben did a great job! Would highly recommend!"

"Very responsive and professional"