Customer Reviews
Real feedback from real Lubbock homeowners. No cherry-picking — just what your neighbors are saying.
I am so incredibly thankful for this company and especially for the expertise of Cody. This was the fourth plumber I had come out to my home, and I had received quotes as high as $20,000 to replace the majority of my plumbing. It was overwhelming and honestly very discouraging. Cody came out and within an hour had located and removed the clog. It ended up being a simple fix — no massive replacement needed. His knowledge, efficiency, and honesty saved me an enormous amount of money and stress. I am now a lifelong customer of Cotton City and cannot recommend them enough. If you want someone who will diagnose the problem correctly and treat you fairly, call them first!
Cotton City Plumbing came out to replace our entire sewer line. They were to quick to get us scheduled (just before Christmas) and got our plumbing back up and running in 1 day. We were thankful for the fast service because we had family coming in for the holiday. They were easy to communicate with as well. We would highly recommend these guys at Cotton City Plumbing.
We love Cotton City Plumbing!! The team is great! They all work very efficiently to make sure that they are on time as scheduled. If there is a delay or change of plans, they call to keep you updated. We appreciate Cody & the Team for going above and beyond to make sure we got taken care of.
Cody and his team were great! Our water heater broke and they came to fix it right away. With their fair pricing and great craftsmanship, they got us taken care of right away. I'll definitely be using them with any of my plumbing needs moving forward. Thanks again!
Very satisfied, would highly recommend. Ruben installed a tankless water heater for me. He was an absolute pleasure, and did a great job. The project was priced extremely fair in my opinion. Will definitely call Cotton City Plumbing for any additional needs!
I am so incredibly thankful for this company and especially for the expertise of Cody. This was the fourth plumber I had come out to my home, and I had received quotes as high as $20,000 to replace the majority of my plumbing. It was overwhelming and honestly very discouraging. Cody came out and within an hour had located and removed the clog. It ended up being a simple fix — no massive replacement needed. His knowledge, efficiency, and honesty saved me an enormous amount of money and stress. I am now a lifelong customer of Cotton City and cannot recommend them enough.
Cotton City Plumbing came out to replace our entire sewer line. They were quick to get us scheduled (just before Christmas) and got our plumbing back up and running in 1 day. We were thankful for the fast service because we had family coming in for the holiday. They were easy to communicate with as well. We would highly recommend these guys at Cotton City Plumbing.
We love Cotton City Plumbing!! The team is great! They all work very efficiently to make sure that they are on time as scheduled. If there is a delay or change of plans, they call to keep you updated. We appreciate Cody & the Team for going above and beyond to make sure we got taken care of.
Affordable, Prompt, Courteous, and Excellent Work. Cody did a great job. Thanks Cotton City Plumbing!
Communication and knowledge were excellent! They installed a new water heater for me when mine went out, and they even added a sink to the garage! I would recommend Cotton City Plumbing to anyone needing plumbing services!
Cody with Cotton City Plumbing was super helpful and put my mind at ease about the health of my plumbing! Thanks Cody!!
Cody and his professionalism are unmatched. He answered a text at 7am, was at the house by 2 and out by 2:30. Friendly, prompt, and extremely reliable. I will refer him to anyone looking or that has a need for a plumber. Thank you again Cody!
Great service, very responsive and they always make sure to clearly explain what the issue was/what they've done to fix it.
Cody's team at Cotton City Plumbing are always very courteous and professional. I used them before and scheduled service again, it was completed in a timely manner. I would definitely recommend this company for all of your plumbing needs. Always fair and honest.
I really appreciate cotton city plumbing come out. I had a stuck drain snake that I broke off in the drain and they got it out in minutes. I called 3 other companies and no one would help. Thank you again cotton city plumbing.
Cotton City Plumbing did a great job for us. Major plumbing issues are always stressful and they were very helpful through the whole process.
Absolute 5 star service and I'd give 10 stars if I could!! I own a therapy clinic and one of our learners flushed something down the toilet. Cotton City Plumbing answered our SOS distress call right away and had us back up and running with no interruptions to our therapy day. Professional, polite and very reasonably priced. Will definitely have them on speed dial as our go to plumber for our business.
Cotton City was able to help get me fixed up and in a timely manner. Ruben was professional and answered any questions I may have had. Don't hesitate to give them a holler if in need of a plumber you can trust.
Working with Ruben was great. He was on time, respectful, and communicated with me for every step. I would happily use Cotton City Plumbing again.
These guys have serviced multiple of my properties. Communicated well, took notes and pictures and fixed all my issues! Great services provided.
Mr. Ruben Rodriguez (from Cotton City Plumbing) was very professional and punctual and found the problem rather quickly! Since the work was still under warranty, we did not need to pay extra. Thank you Mr Rodriguez!!
I highly recommend Cotton City Plumbing. They were quick to respond and took care of my plumbing problems. The tech was courteous, kept things neat and clean, and was clear with his explanation of the issues. Thanks, Ruben and Cotton City Plumbing!
Cotton City Plumbing was very quick to get us on the schedule and diagnose our problem. Cody was very professional and thoroughly explained the situation. I would highly recommend using Cotton City Plumbing!
I had 2 other plumbers provide quotes for a soft water loop. This was the only one that knew exactly how to accommodate my request (literally within a few seconds of entering my garage) and their price was 75% lower than their competitors. They did a great job. The finished product is exactly where we discussed placing it. They will be the first plumbers I reach out to in the future.
